Settings and Discover Portals in the Admin Portal
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Organization identity, the invoice terms summary, and how to connect another Nuix Discover portal or replace its auth token yourself.
Settings and Discover Portals in the Admin Portal
The Settings screen holds what identifies your organization and the Nuix Discover installations Claira accepts sessions from.
Organization
- Organization name — appears on invoices and in every email Claira sends about your cases. Changing it does not rename anything in Discover.
- Claira organization ID — the reference Claira issues you, set in your Discover UIX configuration as
ORG_ID=. It is part of how your cases are recognised, together with your Discover portal. Support will ask for it. - Permission enforcement — whether roles are enforced inside Discover or recorded only; change it under Roles.
- Region and currency — the deployment your cases run in. Not a preference.
- Copy for support puts all of the above on your clipboard for a support request.
Discover portals
An organization can run Claira against more than one Discover installation — a second region, a separate office instance, a staging portal — and connect each itself. Every portal listed here shares your organization ID, so its cases land on this organization's invoice.
Each portal shows whether it is Connected or Needs a token, how many cases were activated under it, and when its token was set and by whom.
Connecting another portal
- Enter a name (how the portal appears across the Admin Portal) and the portal URL — scheme and host only, such as
https://discover.example.com. - Optionally add a description.
- Paste the auth token from the Claira extension's configuration page in Discover, and choose Connect portal.
A portal without a token is listed as Needs a token and refuses sessions until one is pasted.
A portal address that is already registered in Claira — by your organization or by anyone else — cannot be connected again: That portal is already registered. appears and nothing is saved. If you believe the address is yours, contact Claira support.
Replacing a token
If the token is rotated in Discover, choose Replace token on the portal, paste the new one and save. Sessions from that portal verify against the new token straight away, and the previous token stops being accepted everywhere within about a minute.
Removing a portal is done with support, because the cases activated under it depend on it.
Invoice terms
A read-only summary of monthly invoicing, the partner discount, the invoice window and the overage rate. Change the discount and the window under Billing.
Need help? Contact us at support@claira.to.
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Activity Feed in the Admin Portal
One feed of everything that happened across every case and every user — scans, bulk tasks, Insights, prompts, fields, Agent Mode, case lifecycle, money, email and access — with filters and an export.
Plans and Billing
Claira plan tiers, token reservoir behavior, and billing lifecycle details.
Need more help?
Contact our support team at support@claira.to — we are here to help.