Claira Support

Billing Analytics

User-facing guidance for Claira.

Billing Analytics

Reservoir model

Claira uses a token reservoir per case:

  • Reservoir = total tokens accrued minus total tokens used over the case lifecycle.
  • Usage billing surfaces current balance and replenish timing, not total scan history.

Bulk scan billing behavior

  • Every bulk task records and displays tokens used.
  • If a task would exceed your plan's bulk task limit, it is blocked before starting.
  • If tokens are insufficient, task creation is blocked and you can upgrade in one click.

Deactivation behavior

  • Deactivating a case clears the reservoir balance.
  • Reactivation does not restore previously revoked reservoir tokens.
Billing Analytics | Claira Support